The one question to answer before an agent goes live.
An agent can act.
Someone has to decide
how far.
An agent may act up to a limit. Above it, a named person decides. Many teams have never written down who that person is, so the answer ends up wherever the builder put it.
Usually in one of four places.
Miss one and the limit leaks.
Four lines a person can sign.
The question everyone skips.
The Team Lead doesn't answer for 24 hours. What happens? Hold, escalate to the next name, or decline with a reason. The one answer that is never written down on purpose: the agent decides.
Pick one process an agent will touch. Say the limit out loud, then the name above it. If you had to think, you just found the first open decision.